AWS re:Invent 2025-The AI revolution in customer support: Building predictive service systems-SPS315
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YouTubeAWS Events
AWS re:Invent 2025-The AI revolution in customer support: Building predictive service systems-SPS315
Discover how AWS is using Generative AI to transform customer support from reactive to proactive. We'll show how large language models and AI agents are improving customer satisfaction and efficiency. Topics include smart case routing, context-aware support, early problem detection, and responsible AI use. We'll share real results and discuss ...
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