As enterprises deploy AI agents into production environments, traditional identity systems are being tested in new ways.

AI Agent IVA resolves customer inquiries through natural conversation using eGain's AI Knowledge Hub. It supports speech-to-text and text-to-speech. It can also escalate calls to live agents and ...

How edge machine learning and telematics SaaS replaced manual mileage logs. The market, vendor architectures, and procurement ...

The Agentic Data Cloud is designed to bring all business data together via a connective tissue, though Google does require ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

A single third-party OAuth integration can become a direct path into your environment. Push explains how the Vercel breach ...

Connecting different software systems is a big deal for businesses these days. When things work together smoothly, jobs get done faster and better. Salesforce is a major player in customer ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...