Reimaging workforce optimization power helped Bon Secours Mercy Health reduce contract labor costs and improve staffing through partnership with ...

Hospital leaders have little choice but to pursue strategies for long-term workforce resilience in a shifting labor landscape. Workforce pressures continue to be one of the most persistent challenges ...

SnapCare and connectRN have merged, the companies disclosed Wednesday. Together, the combined company will serve healthcare ...

ShiftMed partners with Skilltrade to embed AI-driven training directly into its workforce platform. The collaboration combines workforce optimization with scalable allied health education, tackling ...

DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced it has raised $11.5 million in new funding.

Valuing employees goes a long way in delivering a superior customer experience. Casey's did a systemwide rollout of AVA (Automated Voice Assistant), a conversational AI voice ordering system powered ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

Moving beyond traditional temp agencies, iJility delivers custom workforce solutions designed to improve productivity, reduce labor costs, and enhance operational efficiency for the warehousing, ...

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...

Any business leader knows last-minute changes can wreak operational havoc. Today’s businesses face a never-ending barrage of complex problems while simultaneously dealing with ever-mounting customer ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...