Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.

Customer satisfaction is high among financial advisors, insurance agents and bankers for their life insurance and annuity partners Despite high levels of overall satisfaction, many financial ...

Life insurance policyholders agree to make regular payments to insurance companies in exchange for a guaranteed death benefit. That benefit is paid to the policyholder’s beneficiaries if the ...

Understanding how and why insurer make decisions could improve your chances of getting the policy and price you want Written By Written by Insurance Writer, Buy Side John was formerly staff writer at ...

Life insurance can help with this. Not only can it ensure your end-of-life wishes and plans are met without burdening your ...

For many households, life insurance provides an essential safety net. Yet only about half of U.S. adults currently have some form of life insurance, and roughly 40% say they need more life insurance.