COLUMBUS, Ohio--(BUSINESS WIRE)--Blue Diamond Growers recently launched a new customer self-service chatbot on its website, www.bluediamond.com, using AI-driven virtual agent technology from Astute.

COLUMBUS, Ohio--(BUSINESS WIRE)--How we as humans communicate is changing, so it makes sense that the way we interact with brands is changing, too. Astute surveyed a broad swath of American consumers ...