In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

Difficult conversations represent inevitable aspects of human relationships, yet most people receive little formal training in navigating these challenging interactions effectively. Whether addressing ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

The following essay is reprinted with permission from The Conversation, an online publication covering the latest research. As Americans become more polarized, even family dinners can feel fraught, ...

The holidays bring joy, food, family, and sometimes tough conversations. It can feel impossible to talk across divides right now, but social science offers tools that actually help. I use a simple ...

On the first floor of Hekman Library, just steps from the consistent flow of students and the hum of Peet’s Coffee, Nexus coach Peter DeKruyter sits down with classmates to talk about money. The Nexus ...

Viral term explained: The 'Boomer Bad News Drop' describes blunt, context-free updates from older adults, often leaving recipients anxious or confused. Why it happens: Therapists say boomers may avoid ...

Empathy makes difficult conversations more effective because it reduces the psychological threat people feel—both to their identity and to their sense of dignity—when they’re corrected. It also ...