When people describe me, assertive is the last word they use. This has cost me a lot, both professionally and personally, because of missed opportunities. But can we learn to be more assertive? And ...

I was coaching a client recently who told me that in her performance evaluation, the manager she reported to told her she needed to be "more assertive" in her communication. Interestingly, just a few ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

Getting people to respect you is easy if you learn how to be more assertive by improving your communication skills the right way. A common misconception is that you need to act like an extrovert to ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

A few days ago, there was a gathering where I dined with religious individuals. Conversations about life and religion naturally unfolded. A religious figure acting as the moderator was particularly ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Here we offer information about skills that may help women with disabilities communicate effectively in relationships with others including their healthcare providers. Our communication styles ...