If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

Device drivers are the programs that enable computers to communicate with installed hardware such as scanners. When a computer does not recognize an otherwise functioning scanner that is connected to ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...

At PCMag, my focus is on printers and scanners. I started out way back in 1988 at Compute!, which still had a section of the magazine devoted to type-in programs. Since then, I’ve written more than ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...